Delivery


WE SHIP WORLDWIDE.

FROM POLAND TO YOUR DOORSTEP.

No matter where your order is coming from, your products will be safely packed and sent to your doorstep. Getting your goods to you swiftly and safely is important to us. That's why we entrust our deliveries to carefully selected couriers. We pack every order carefully, believing that you will immediately fall in love with the products you have chosen.


Shipping prices


Switzerland and Norway

For orders under 200€ - 19.90€ (Courier delivery)

For orders over 200€ - Free shipping


Europe

For orders under 200€ - 9.90€ (Courier delivery)

For orders over 200€ - Free shipping


USA & Canada

For orders under 200€ - 14.90€ (Courier delivery)

For orders over 200€ - Free shipping


Australia

For orders under 200€ - 45€ (Courier delivery)

For orders over 200€ - Free shipping


Rest of the world

For orders under 200€ - 25€ (Courier delivery)

For orders over 200€ - Free shipping


Delivery conditions

Our delivery charges are intended to cover the processing of your order, handling and packing the products, and finally delivering them to you.


Please note, that all of our products are handmade to order, which means that we manufacture all items specially for the order. Manufacturing usually takes around 5 working days, therefore items are dispatched within a week of ordering. Some items might have a longer manufacturing time and additional information about longer manufacturing time is given on a specific product page. In case we have the ordered item in stock, we will dispatch it within 2 days after the order is placed. However, please keep in mind that information about stock quantity is not provided on our website and you should normally expect items to be dispatched within a week (or longer, if a specific time is given in a product page).


Small part to items shown in our Outlet category are kept in stock, they have a limited stock quantity and are available while the stock lasts.


Track your order

All orders are sent with FedEx, DHL, TNT, Venipak depending on the size of the parcel and its destination. You will receive a unique tracking number and a link to track your parcel's delivery status and progress.


International taxes

Please note that the shipping as stated above is not inclusive of any taxes, duties or import fees that may be charged when a package reaches its destination country. All orders are shipped DDU (Delivered Duty Unpaid).


Free shipping

Starting in the middle of January 2019 we introduced free shipping to orders that equal or exceed minimum required sum for ordered items. Mentioned sum differs depending on the region, you can see them listed in the table at the top of the page. Please note that the shipping price is not included in this minimum required sum as it is calculated only by including the prices of ordered items.


Important: During this COVID-19 pandemic we are working as per usual. However, please note that there might be temporary adjustments in delivery time due to higher levels of security. So additional 5-10 working days may be added to total delivery time.

We also want to ensure that we are taking necessary measures to avoid any threats to our team members’ health. Also, all the parcels are handed to couriers ensuring safe distance and no physical contact.


Usual delivery time

  • Poland 3 - 7 working days
  • Europe 3 - 14 working days
  • Rest of the world 10 - 20 working days